01
Restaurant operations
Field support, opening playbooks, and daily standards that keep every shift consistent, from the first location to the hundredth.
Field ops supportOpening playbooksStandards & audits
Hospitality Operating Partner
HR Management moves hospitality forward.
We build, support, and scale hospitality concepts with the technology, operations, and brand discipline needed for high-volume growth.
250+
Locations supported
5
National brands
OperationsTechnologyNetworksVendorsFranchiseSecurityMarketingGuest Experience
The brands we operate and support
“We aim to become a lifestyle brand rather than simply a restaurant. HR Management Group doesn’t just swap concept — they changed how we run service.”
B
Bijin Omakase
Premium Japanese
Operating Platform
Everything behind the dining room, handled.
Eight disciplines run as one connected platform, so a new opening, a POS migration, and a vendor change feel like the same workflow.
02
Technology operations
POS, kitchen displays, online ordering, and reporting tied into one auditable data path across every brand.
POS & KDSOnline orderingIntegration spine
03
Network & infrastructure
SD-WAN, in-store networking, and 24/7 monitoring keep service running even when a single site has trouble.
SD-WAN & WiFi24/7 monitoringField engineering
04
Vendor management
One negotiated vendor bench for supply, equipment, and services, coordinated centrally so operators never chase contracts alone.
Contract negotiationSupply coordinationEquipment programs
05
Franchise support
Site-to-opening guidance, training, and systems pre-built so franchisees launch faster and operate on standard from day one.
OnboardingTraining programsOpening support
06
Security & compliance
PCI, identity, and payments hardening are part of the platform, not a quarterly project bolted on afterward.
PCI & paymentsIdentity & accessSite security
07
Brand growth & marketing
Paid media, local campaigns, and brand standards managed centrally and measured against real sales by location.
Paid mediaLocal marketingSales analytics
08
Guest experience
Feedback loops, service recovery, and experience standards that turn first visits into regulars across every concept.
Feedback programsService recoveryExperience standards
Built for wherever you are.
Independent concept
Ready to scale past one great location
We become your operations and technology department, so you grow on systems instead of heroics.
Multi-unit franchisee
Open faster, run tighter
Playbooks, vendors, and systems arrive pre-built. Your third opening behaves like your thirtieth.
Established brand
Plug into the platform
Keep your identity. Hand us the infrastructure.
From handshake to hundredth location.
Growing a brand is hard. The operations and vendor work behind it shouldn’t make it harder. One four-stage model, built with your team, not around it.
01 · ACCESS
Immersion & audit
We sit in the restaurant. Front of house, back of house, systems, and P&L, mapped before anything changes.
02 · Integrate
Onto the platform
POS, network, vendors, and reporting move onto one standard, with no interruption to service.
03 · Operate
Run the day
Dashboards, monitoring, and field support keep every shift on standard across every location.
04 · Scale
Open & grow
New openings, franchise development, and brand growth, repeated as one predictable playbook.
Growth in Numbers
Scale you can audit, not just admire.
250+
Locations supported nationwide
6,000+
Devices deployed and monitored
5
National brands on one platform
$1B+
Annual sales supported
Five brands. One operating standard.
From Korean BBQ and Cajun seafood to ramen, dumplings, and entertainment, every brand keeps its identity while plugging into the same infrastructure and growth playbook.
Korean BBQ · Hot Pot
KPOT
All-you-can-eat Korean BBQ and hot pot in a high-energy social setting. The flagship growth brand, expanding fast across the country.
Flagship · National rollout
150+ locations
Cajun · Seafood
Hook & Reel
Cajun seafood boils built for sharing, with bold flavor and a coastal house-party feel.
National brand
70+ locations
Ramen · Sushi
Kinya
Japanese comfort food, from rich tonkotsu ramen to fresh sushi, in a warm neighborhood setting.
Growing concept
12 locations
Asian Street
Ugly Dumpling
Handmade dumplings and Asian street plates with personality, built for fast-casual growth.
Emerging concept
Fast casual
HIBACHI · SUSHI
Bijin Omakase
An emerging Omakase Sushi & Hibachi where premium plates are prepared in front of the guests, with theater and precision in one room.
Premium concept
Omakase
One brand. Every concept.
Operations, technology, marketing, and franchise teams work side by side at HR Management Group headquarters — the same building where new brands are planned, built, and launched.
Franchisees, in their own words.
“Our third Hook & Reel opened in 26 days because the playbook was already built. That's the whole difference.”
“Not a reinvention of sushi—an evolution of the entire Japanese dining experience. Bijin will revolutionize the market segment with affordable luxury.”
“We're twelve shops, but ordering, vendors, and internet problems all go to one place. I cook more and chase less.”
“Rebranding mid-growth scared us. HR Management Group moved the systems while our team moved the look. We never closed a single day.”
Let’s Talk
Ready to build the next hospitality experience?
Tell us about your concept. We’ll map a 60-day plan to move it onto the platform: operations, technology, and growth in one engagement.